Quality Control and Warranty
Information and warranty by Hrimnir
Category: Store > Saddles > Hrimnir Saddle Info
QUALITY CONTROL
Before our saddles leave the manufacturer, they go through strict quality inspection. The saddles are carefully inspected by a qualified saddle maker for the following:
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Symmetry. We make sure that the saddle is not twisted, and all parts are even.
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All seams are properly finished.
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Fittings and finish are correct.
WARRANTY
We offer a 25 year warranty on the saddle- tree against breaking, and the XChange® gullet system.
We offer a 2 year warranty on the whole saddle with normal usage (riding up to 6 horses per day), being regularly and sufficiently cleaned and oiled.
The final quality control guarantees that our saddles are free of any construction defects. A minor cosmetic defect that has no effect on the performance of the saddle is not covered.
Every saddle needs proper care, handling, and storage. Read more about correct saddle care.
The cost of delivery to and from Hrimnir, for the purpose of warranty, is to be paid by the buyer.
